Thank you for shopping with Malabar Express. Your satisfaction is important to us. Please read our Refund & Returns Policy carefully.

  1. Returns Policy
    We take great care in packing and delivering your products. However, if you receive:

A damaged product

An expired item

The wrong item delivered

You must notify us within 24 hours of delivery with clear photo/video proof by email at support@malabarexpress.co.uk.

  1. Refunds
    Once your complaint is verified and approved:

A full refund will be processed to your original payment method.

Refunds will be issued within 48 hours of approval.

You will receive a confirmation email once the refund has been processed.

Note: Refund timing may vary slightly based on your bank or payment provider.

  1. Non-Returnable Items
    Please note, we do not accept returns or provide refunds for:

Opened or used products

Perishable food items after 24 hours of delivery

Change of mind or taste preferences

  1. Order Cancellations
    You may cancel your order before it is dispatched. Once the order is shipped, it cannot be canceled or modified.
  2. How to Request a Refund
    Send an email to support@malabarexpress.co.uk with the following:

Order Number

Product Name(s)

Reason for refund

Photo/video proof of the issue

  1. Contact Us
    For any questions or support:
  2. Email: Malabarexp1@gmail.com
    Phone: 07350465800 number